top of page
CTAPPS
May 18, 20222 min read
Happy agent = Happy customer
Agents are the front face of your business, so how you treat them is just as important as how you ...
0 comments
CTAPPS
Apr 26, 20222 min read
Empower your call center’s agents’ skills and knowledge
You may turn your employees into product experts who can have convincing sales conversations and efficiently resolve client complaints by ..
0 comments
CTAPPS
Apr 22, 20222 min read
Engage Effectively with Your Customers
The definition of customer engagement differs among people. To us, customer engagement is ...
0 comments
CTAPPS
Apr 22, 20222 min read
Leveraging Artificial Intelligence Is Crucial to Your Business. Learn WHY!
Our customers can be easily distracted with too much information that is readily accessible anytime. Hence, it is important to learn ...
0 comments
CTAPPS
Apr 13, 20223 min read
Customer Service Strategy That Drives Sales - Employing A Call Back Function
The standard for customer service has never been greater. These heightened expectations in the call center frequently result in ...
0 comments
CTAPPS
Apr 12, 20223 min read
From a Transactional Customer to a Loyal Customer
Do you see your relationship with your customers as merely transactional or is it a lifelong relationship?
0 comments
bottom of page