Example One

SERVICES

CONNECTING YOU TO CUSTOMERS

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ARIA - Call Centre

Improve and automate customer service transactions through advance computer-telephony integrations.

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ARIA - OCE

Improve customer service with a one-stop call centre which calls and receive calls from new or existing customers.

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ENGAGE - Voice & SMS Blast

Deliver voice and short message service (SMS) at ease to increase brand awareness and customer engagement.

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TELCO VAS

Value-added digital services to provide convenience and entertainment to improve customer experiences.

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CMCS - Credit Management

Streamline and simplify credit processes while increasing the transparency of business cash flow.

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MyCallSystem

Captures all outgoing telephone calls and convert them into a variety of reports for expense-monitoring and audit.

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MYINVOICE - Billing System

All-in-one centralized system solution captures records transactions and generates invoices.

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CARMS

The Crisis Alert & Response Management System allows businesses to prepare for emergency situations.

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REDEEMIT - Loyalty Program

A hotel loyalty program that allows you to stay connected and engaged with your valued customers effortlessly.

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Connecting You to Your Customers

No. 5-1, Jalan 4/93,
Taman Miharja,
2½ Miles Off Jalan Cheras,
55200 Kuala Lumpur Malaysia

Tel: +603-9200 3393 / Fax: +603-9200 3391

info@ctapps.com

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