Example One

ARIA

CALL CENTRE

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ARIA Call Centre is the leading answer to automating customer service transactions via telephony.

It enables centralization for any organization through the technology-aided contact centre. ARIA uses IVR system to identify and segmentize callers resulting in customized services according to each customer's profile.

Solutions

Telemarketing

Easily executed, seamless and customized telemarketing activities and campaigns.

Bill Reminder

Effective reminders to increase collection and cash flow without complexity.

Retention

Delivering customer retention and loyalty programs that sustain customer base.

Features

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Interactive Response

PC-Phone Integration

Voice Mail

Management Reporting

Voice Recording

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Auto Email

Outbound Call Centre

Automate customer service.

Improve revenue generation today.

Connecting You to Your Customers

No. 5-1, Jalan 4/93,
Taman Miharja,
2½ Miles Off Jalan Cheras,
55200 Kuala Lumpur Malaysia

Tel: 03-9200 3393 / Fax: 03-9200 3391

info@ctapps.com

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