
ARIA
CONTACT CENTER


ARIA Contact Center is the leading answer to automating customer service transactions via telephony.
It enables centralization for any organization through the technology-aided contact center. ARIA uses IVR system to identify and segmentize callers resulting in customized services according to each customer's profile. Automatically route calls to agents based on customer’s data, IVR selection, business hours, agents' availability and customers' preferences.
Solutions
Features

Connecting You to Your Customers
No. 5-1, Jalan 4/93,
Taman Miharja,
2½ Miles Off Jalan Cheras,
55200 Kuala Lumpur Malaysia
Tel: +603-9200 3393 / Fax: +603-9200 3391